Graanendal FAQ

Graanendal Estate would like to offer potential as well as current residents the opportunity to view frequently asked questions.   

Where do I obtain my black dustbin and green recycling bin from? And what is the cost involved?

Refer to the City of Cape Town link on applications for black and recycling bins: Link

What are the bin collection days?

Black bin collections days are Tuesdays and Recycling Wednesdays.

How and from whom - do I obtain a vehicle access sticker?

Contact the Estate Manager’s Helpdesk at (T): 021 492 4308, (E): helpdesk@graanendal.estate for further assistance.

Who is allowed to be registered for biometric access? How is it obtained and what are the requirements for it?

Biometric access can be registered for permanent residents and their employees. Contact the Estate Security Desk at (021) 492 4307 / 081 493 5488.

How do I register access for my domestic worker and gardener? And what are the requirements for this access?

All outside workers / contractors permanently employed i.e. employed for more than 1 day are required to be enrollment with the Estate’s Security Office, as authorized by the resident. For which they need to provide of copy of their SA ID document in order to be registered for biometric access.

What are the local emergency and municipal contact numbers?

Security Supervisor
081 493 5488

Graanendal Guard House phase 2 Breerivier Street
021 979 3228 / 073 664 1348

Graanendal Guard House phase 3 Olifantsrivier Avenue
021 492 4307 / 072 192 2788

Security (Night) Patrolman
087 260 3051

POLICE DURBANVILLE
(021) 970 3811
D’VILLE SHIFT CMDR
082 411 2027

FLYING SQUAD
10 111

FIRE & RESCUE DURBANVILLE
(021) 590 1900

AMBULANCE
082 911 / 10 777

POISONING TYGERBERG POISON CENTRE
(021) 931 6129

SNAKE REMOVAL ANDRIES CILLIERS
084 569 1510

Solid waste refuse bins
021 400 5938
wastewise@capetown.gov.za

WastePlan Recycling
086 111 6699

Water and Sewerage
086 010 3089
water@capetown.gov.za

Roads and Stormwater
080 065 6463
transport.info@capetown.gov.za

ELECTRICITY
086 003 7566 / 086 010 3089
power@capetow.gov.za

Villa Cortona Sister Venter
021 975 6230
vcfrailcare@gmail.com

What are the security office contact numbers?
How and to whom do I apply to do building alternations to my home?

Refer to the Architectural Guidelines Manual on the website for all requirements and then plans for approval to the Estate’s Management Office who will assist you further with the process.

Who do I advise of a change of contact information?

To update your contact details for all general correspondence email: helpdesk@graanendal.estate . To change your account contact information, email: info@lmscape.co.za

What are the approved paint colours for my home and who needs to approve any changes?

Swatches of the approved paint colors are available at the Management Office for viewing. Alternatively, you can contact Midas Bellville, who has an approved list for the Estate.

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